Plumbing Services
Hot Water Installation
When a repair is not worth the cost, or your system has simply reached the end of its life, we can install a new hot water system sized correctly for your household or property. We talk you through the options, gas, electric, continuous flow or storage, so you can choose based on what actually suits your home rather than guesswork.
Choosing the Right Size System
A system that is too small leaves you running out of hot water halfway through the second shower, while an oversized system wastes energy and money heating water you do not need. We size systems based on the number of bathrooms, household size, and how hot water is actually used in your home. If you already know you need a new system, you can request a fixed price quote, and we will recommend the right size for your household.
Inspection and Quotation
If you need help with a blocked drain, call or email us and we will arrange a time to meet with you on-site, try to find out more about the problem and provide you with a quote to get your blocked drained fixed for good.
Appointment Booking
If you would like to proceed with the job, we will arrange a time that's convenient for you for the works the be carried out. If you need to get your drain unblocked out of business hours or need emergency drain clearing then we are here to help.
Job Completion
Once we have unblocked your drain we will provide you the possible reasons that the problem occurred in the first place. We will include to you, advice on how to ensure your drains remain clear in the future preventing the problem from returning.
After Sales Support
Reach out to us! If the problem reoccurs, or if you have any questions about unblocking drains, we are here to help. A warranty is offered on our workmanship and the guarantee that when you choose FXD, it's fixed for life.
Gas vs Electric Hot Water
Gas systems tend to heat water faster and suit larger households, while electric systems are often simpler to install where gas is not connected. Running costs, available space and your existing connections all play a part in the right choice. Our plumbers weigh these up with you before recommending a system, rather than pushing whatever is easiest to install.
Continuous Flow vs Storage Systems
Storage systems heat and hold a tank of water ready to use, which suits households with predictable hot water demand. Continuous flow systems heat water on demand as it passes through the unit, so you are far less likely to run out during a big household clean-up or when guests are staying, though the upfront cost is usually higher.
Emergency No Hot Water Calls
No hot water rarely feels like it can wait, particularly with young children, elderly family members or a full house. Our team prioritises no hot water callouts and can talk you through what to check yourself, such as a tripped switch or pilot light, before booking one of our licensed hot water plumbers if the fix is not something simple.
Brands Serviced
Our plumbers work on all major hot water brands, including Rheem, Dux, Rinnai, Bosch, Aquamax, Vulcan and Thermann, so whether your system is due for a routine service or has stopped working altogether, we can source the right parts and get it running properly again. If you are not sure what brand or model you have, get in touch with a photo of the data plate, and we will organise the right parts before we arrive.
NSW Rebates and Efficiency
Depending on your system and household, there may be NSW Government rebates available for switching to a more efficient hot water system. We can point you toward what is currently on offer and help you understand whether an upgrade makes financial sense for your household, rather than only for ours.
Signs It Is Time To Upgrade
A hot water system nearing the end of its expected lifespan will often give warning signs before it fails completely, including rusty coloured water, a tank noticeably older than ten to twelve years, rising energy bills without any change in usage, or repairs becoming more frequent. If you are noticing more than one of these signs, it is usually more cost-effective in the long run to plan an upgrade rather than keep patching an ageing system.
Hot Water for Property Managers and Strata
Hot water failures in a managed property or strata building put pressure on property managers to respond quickly, particularly when multiple tenants are affected by a shared system. We provide same-day response for most urgent hot water issues, clear written quotes suitable for landlord or owners corporation approval, and before and after photos so property managers have a clear record for their files. Many of the same buildings also come to us for blocked drains and general maintenance, so it is worth having one plumbing partner across both.
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Read More »Frequently Asked Questions
A: No hidden fees. Every job, emergency or otherwise, is quoted with a fixed price before we start.
A: Yes, our plumbers are experienced across all major residential and commercial hot water brands.
A: Most standard installations are completed within a day, though this can vary depending on the system and your existing setup.
A: Yes, a corroded tank or failed valve can leak slowly for some time before it is noticed. If you suspect a leak anywhere else on your property as well, our water leak detection service can track down the source.